Principle 10: Local

Local presence, well-known in the community and always available.

Centralization and big units are not good ideas – even if they in theory can save money and be more efficient.

The police must be present and available at all times. Obviously they cannot be everywhere, but they must be nearby and easy to reach in order to prevent crime and create a sense of security. So when centralizing the police units, gathering the policemen togehter at central police stations there is less crime prevention and less sense of security.

It is the same with doctors, ambulances and emergency rooms. If they are not nearby and available then there is no sense of safety – regardless the objective efficiency of centralized hospitals.

Feel free to leave constructive input and examples of the need of local presence below.

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Principle 9: Small

Small self-governing units of administration with direct user control.

Big units, that are supposed to give large-scale advantages, give the opposite result; bureaucracy, excessive administration, lack of transparrency, lack of identity and ‘ownership’ feeling, fraud, misuse of power, etc.

Small units can easily be made transparrent with direct cost control and a minimum of administration. Employees, users, managers and the citizens in general can easily see what is happening and identify with the unit, getting a sense of ownership and responsibility towards it.

A necessary conditions is, however, the direct user control;

1) Municipality control is worthless because the corelation between our vote on a local politician and what is happening in a public institution is next to zero.

2) Yearly general assemblies are worthless because they only occur once a year and tend to be a ‘show’ performed by the managers without much space for user influcence.

3) User represenatives on the board are also worthless because the representatives up for elections usually are unknown to the voting users – and their opinions and priorities certainly are.

We need to abolish the board of directors, the municipality control and the yearly assemply and replace them with a monthly assemply of users and relatives in every small unit (e.g. institutions), where all decisions are made in direct votes.

Feel free to leave constructive input and examples of the need of small units below.

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Principle 8: Clear

Clear and transparent rules, administration, decisions, etc.

Have you ever experienced a truly individualized approach and desicion from the public authorities? Well, that is not surprising! Nobody else has either…

We need to abolish the idea of individual evaluation and expedition whenever someone is soliciting permission for something. Instead the rules should be made so simple that everyone can easily understand them, so that there can be no doubt or ‘border cases’ and then publish them, so that nobody needs to solicit permission for anything – they just need to check if it is allowed within the rules or not – and if it is then go adhead and realize the plans.

With no individual case expedition there is also no risk of imparcial decisions, excessive bureaucracy, corruption, etc. And it saves a lot of administrative work as well as time and money.

Feel free to leave constructive input and examples of the need of clear rules and administration below.

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Principle 7: Smooth

Smooth and frictionless expedition without obstacles for anyone.

How is the service in public administration? In the best case nice, but bureaucratic… Well, the citizens are paying the taxes and the customers are always right! So the primary goal for public administration should be to service the citizens and give them the best, frictionsless expedition possible.

Where personal expedition is necessary the personell should be liberated from rules, procedures and practices in order to be able to deliver the fastest and smoothest possible service to the citizens, eliminating waste of time, energy and money, which can instead be used to create value in society.

Feel free to leave constructive input and examples of the need of smooth expedition below.

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Principle 6: Alike

Standardized features, properties, etc. that are alike everywhere and for everyone.

National rules and practices should be abandoned on almost all fields, except for a few truly national issues. Instead international standardized rules and practices should apply to all nations. If not possible on World level, then at least on regional level.

New standards should not be invented from scratch or made by taking existing rules from some countries, but should be copied from what comes closest to being a world standard or from what has potential to evolve into one, so that it pushes towards a world standard althoug only regional solutions are possible.

Competitive products that makes standard of some kind should only be allowed to be competitive on the actual features, leaving a common platform equal for all the products, e.g. operative systems for computers and mobile phones, where there is no reason for most of the differences.

Feel free to leave constructive input and examples of the need of standardization below.

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Principle 5: Fast

Ensure fast and immediate responses, decisions, actions, etc.

Citizens, consumers and businesses wait forever on public expedition and private wait-on-hold, wasting enormeus amounts of time, energy and money that could have otherwise created value in society. Both public and private entities must have legally binding fast response requirements, so that as little as possible time, energy and money is wasted in the future. It is not more expensive for the entities to answer quickly – it is just a matter of getting it done and of being consequent.

Feel free to leave constructive input and examples of the need of fast expedition below.

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Principle 4: Smart

Make smart identification with just one password and one ID/credit card only.

Banks and private companies issue cards so that you can carry their advertisement around for them. That should stop and there should be only one card per person – a card that serves as ID card, credit card, bank debit card, loyalty card, bus card, etc.

Also all kinds of Internet sites, portals, public accesses, online banks and other private corporations issue usernames and passwords so that it is impossible to remember them by head. This should also stop and there should be only one secure username and password combination to remember.

It is technically possible, so it is just a matter of political will and international co-operation to realize it.

Feel free to leave constructive input and examples of the need of smart identification below.

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